Help Center

An arena for what you make in 30 seconds: songs, voice, dance, jokes, photos, pets, style and tricks. Take a dare, post your answer, duel anyone and let everyone vote. New songs are heard here first too, as their 30-second hooks.

No. You can listen, like and vote without one.

Anyone who is 16 or older.

Vibnelo runs in your browser, and you can add it to your home screen so it opens like an app.

• iPhone: open vibnelo.com in Safari, tap the Share button, then Add to Home Screen.
• Android and desktop Chrome: use the Install button.

In Settings → Notifications. Each kind has its own switch: Messages, Friend requests, Comments & replies, Likes & gifts, Battles & calls, and Drops & premieres. You can also turn off message previews, so notifications don't show what a message says.

On iPhone they work only once Vibnelo is on your Home Screen. Add it (see above), open Vibnelo from the Home Screen, then turn notifications on in Settings → Notifications.

Go to Settings → Help & legal → Report a problem.

There isn't one. Vibnelo uses passkeys only: you sign in with your device's face, fingerprint or screen lock. You don't need a password or an e-mail address.

When you sign up, Vibnelo shows you a recovery key, only once. Save it somewhere safe right away: it is the only way back into your account without your device. Don't share it with anyone. Vibnelo will never ask you for it.

With your phone. On the computer, choose to sign in with your phone and it shows a QR code. Scan the code with your phone's camera, or open Settings → Account → Sign in a computer on your phone and type the code the computer shows.

In Settings. That removes your profile, likes, comments, friends and hit calls, and deletes your drops and their files. It also deletes every chat you are in, for both people, and your blocks.

Every song starts with its hook: the thirty seconds its artist believes will stop you. The words light up as they are sung. If it gets you, stay. If not, the next one is a flick away.

Two hooks, no names. Hear both, pick the one you would play again, then see what everyone else picked.

The chart shows the 50 hottest hooks on Vibnelo right now, ranked by Heat: how many of the people who heard a hook went on to finish it, like it, save it, comment or call it, next to every other live hook.

Free points inside Vibnelo that you use to call hits early. They have no money value: they can't be bought, sold or exchanged, and can't be cashed out for money. We may adjust Vibes that came from abuse (bots, multiple accounts, coordinated voting). See the Terms.

You earn them for free: by listening to hooks to the end, voting in battles, opening your daily chest and inviting friends. You can't buy them.

When you hear a hook you think will climb, tap Call it and choose how many Vibes to put on it. If more people fall for that hook by tomorrow than for the rest of the charts, you called it: your Ear Score goes up and your Vibes grow with it.

It measures how early you spot hits: your calls and battle votes are scored by what other listeners do next, and can raise or lower it. A like can only raise it.

Drop the whole song: only the 30-second hook you choose is uploaded, and the full song stays on your device. You keep all rights to your music, and we never use it to train AI. How it works: For artists.

Only songs you have the rights to. AI-made music is welcome when your tool allows release. No voice clones of real singers, and no samples you don't have rights to.

MP3, WAV or M4A, exported from the tool you made the song with. You can drop up to 10 songs at once in Hook Lab.

Every drop is checked automatically (the words, the artist name, copies of hooks already on Vibnelo and, where available, an audio fingerprint against released songs) and goes live right away; a drop the check flags waits for a person.

Report the hook (Share, then Report) or write to us. How claims work: Copyright & reports.

Yes. Listening, battles, calls, friends and messages are free for everyone. A free account can also drop five hooks a day, as yourself or as your one artist.

Headliner is the status for creators who want more: 70% of every real gift instead of 60%, a Headliner badge on your profile, up to five artists on one account, 20 drops, 10 version tests and 10 Spotlights a day. It costs €4.99 a month or €39.99 a year, VAT included. More on Plans.

No. Payments aren't open yet. Until they are, every account is on Free and nothing is charged.

They stay, with their hooks and fans. You just can't add new artists beyond the Free limit.

No. Vibes are free points inside Vibnelo. You can't buy them or cash them out.

Coins are something else: they are bought with money and pay for real gifts. See Coins and Vibes.

Gifts that fans send with Vibnelo Coins on any post: a song, a photo, a joke, a dance. They show on the post, and its author earns money from each one.

Real gifts open soon. Until then nothing can be bought or sent.

1 cent for every coin of a gift: a Note (5 coins) is €0.05, Fire (20 coins) €0.20, a Guitar (100 coins) €1 and a Crown (500 coins) €5. That is about 60% of what Vibnelo receives once VAT and the payment fee are paid. A Headliner gets 1.15 cents a coin, about 70%.

Everyone with an account, from their first post. There is no follower or view minimum, and you don't need to go live. They are switched on for every account from the start; you can turn them off in Studio, under Wallet. Vibnelo's own artists and its AI personas can't get them, and nobody can send them to their own posts. Posts made with AI tools get them like any other post.

What your gifts earn waits in your Wallet in Studio. Payouts open soon: from €20, for authors who are 18 or older. Before they open, we add the payout terms to the Terms. Taxes on what you earn are yours to report where you live.

Coins pay for real gifts. 100 coins cost €2.50, 550 cost €12 and 1,200 cost €25, VAT included. Checkout runs through Stripe, our payment partner and the seller of record, and you get a VAT receipt.

Coins open soon. Nothing is charged yet.

No. Vibes are free points you earn by listening and playing; you use them to call hits and send Vibes gifts, and they can't be bought. Coins are bought with money and only pay for real gifts. Neither can be cashed out: the money from Coins goes to the authors you gift.

If a purchase went wrong (charged twice, or the coins never arrived), write to contact@vibnelo.com. A gift that was sent can't be taken back. The full rules are in the Terms.

Block them: they can't message you, send you friend requests, comment on your hooks or see your profile, and they aren't told. You can also report them. The Safety Center explains blocking, reporting, message requests, private accounts, keyword filters and screen time.

See Reporting in the Safety Center.

With a private account, only your friends see your liked hooks, reposts and hit calls. Your profile, name and hooks stay visible.

It's all in the Privacy Policy. In short: we show no ads and sell no data.

One cookie, and only when you sign in. There are no advertising or tracking cookies and no third-party cookies, so there is no cookie banner. More in the Cookie Policy.

Yes. Settings → Account → Download your data gives you a JSON file with your profile, your settings, your activity (likes, uploads, comments, votes and more) and the messages in your chats. You can download it up to 3 times a day. The full list is in the Privacy Policy.

Open their profile and tap Add friend; once they accept, you're friends. In Add friends you can also search for an @name or invite a friend with your link.

Only your friends, unless you change it. In Settings → Privacy → Direct messages choose Friends (the default), Everyone (people who aren't your friends can send you a message request) or No one.

Text up to 1,000 characters, and hooks shared from Vibnelo, with a short note if you like. Photos, videos and voice messages can't be sent.

One message from someone who isn't your friend. You choose Accept, Delete or Block. Until you accept, they can't send more and don't see that you read it. Requests can't contain links, and deleting one doesn't notify the sender.

React to a message, reply to it, or unsend one you sent (that removes it for both of you). You can also mute a chat, pin up to 5 chats and delete a chat.

No. It leaves your inbox only; the other person keeps their copy. Once both of you have deleted it, its messages are deleted from Vibnelo's servers.

Yes. Turn off read receipts in Settings → Privacy; while they're off, you don't see anyone else's either. "Active now" is shown only to your friends, and you can turn it off.

To stop spam, there's a limit on messages per minute and per day, and on new requests per day. New accounts can't send requests in their first hour.

No. The only exception is a report: if you or the other person reports a message, we get that message and up to 5 messages before it in the same chat, so a moderator can understand it. More in the Safety Center.

Vibnelo has 8 worlds: Music, Voice, Dance, Humour, Photo, Pets, Style, Skills. Each has its own dares, battles, duels and chart. Pick yours when you start; you can switch any time.

In battles: two posts side by side, and everyone votes for the better one. Every win lifts a post up its world's chart, and the wins stay on your name.

One dare for everyone in a world, new every day at midnight UTC. You can take any other dare too, any time.

Pick one of your posts and send the link to anyone. They have two days to answer, in the browser, no app needed. Then everyone votes for a day, and more votes wins.

To watch and vote, no. To post or start a duel, yes, and it's free.

Yes, any time, from the post itself.